Security Keys - How to Determine if a Security Key has Expired/Is being used
Security Key Expiration/Usage
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04/23/2025 21:11 PM
3.1
Objective
To ensure secure and uninterrupted transaction processing by managing the lifecycle of security keys, including determining expiration, replacing expired keys, and verifying key usage within the Business Center.
Instructions:
Determine if a Key has Expired:
- Log into the Business Center.
- Select "Payment Configuration" on the left-hand side, then choose "Key Management."
- View all keys with their creation and expiration dates on the next page.
Replace Expired Keys:
If a key's expiration date is in the past, it has expired and you must create a new key. If a key is expiring soon, create and update a new key promptly to avoid transaction disruptions.
- How to Create or Update a Secure Acceptance security key
- How to Create a REST API Shared Secret Key
- How to Generate a Simple Order API Security Key
- How to Generate a SOAP Toolkit API Security Key
Manage Expired Keys:
Delete or disable expired keys to avoid confusion with active keys.
Verify if a Security Key is in Use:
- Log into the Business Center.
- Navigate to Transaction Management > Transactions.
- Select "Add Filter" and choose Request ID (RID), Merchant Reference Number (MRN), or Transaction Reference Number (TRN).
- Enter the relevant ID for the transaction in question.
- Under "Request Information," locate the "Security Key ID" field.
- Note: The REST API method does not display the Security Key ID field; contact your software provider for this information
Verify if a Secure Acceptance Key is in Use:
- Log into the Business Center.
- Navigate to Transaction Management > Secure Acceptance.
- Enter the Request ID (RID), Merchant Reference Number (MRN), or Transaction Reference Number (TRN) for the transaction in question.
- Select the eyeball icon.
- Under "Secure Acceptance Request Log," locate the "access_key" field.
- Using the access_key, go to Payment Configuration > Secure Acceptance Setting.
- Select a Secure Acceptance Profile, then choose "Security."
- Cross-reference the access_key to confirm if the profile is in use
Additional Information:
For further instructions on Transaction Management, visit Business Center: Transaction Management
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