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KA-05096


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12/18/2025 18:43 PM

1.0

Emailed receipts from the Enterprise Business Center (EBC) Virtual Terminal platform are being updated. Improvements to the receipts include:

• Aligning the format of automatic and manual receipts
• Adding and removing specific fields for consistency
• Moving and renaming some fields and sections for clarity

For details about these changes, please see the Mapping Guide attached to this article (in the Attachments section below).

 
Production environment updates will occur during routine network maintenance windows on the following dates:

May 23, 2024:
 Release change for Virtual Terminal automated email receipts on Credit (refund) and eCheck orders.

May 29, 2024:

Release change for Virtual Terminal automated email receipts on Authorization and Sale orders.


 
What to Expect 
 
Improved consistency and clarity in these receipts. Your customers will have all the transaction details they need, exactly when they need them.
 

Let's take a closer look at notable changes in each section:

 

Example of new receipt formatting
 
 
Header
 

• Added fields:
    
“Merchant Name”

• Replaced fields:
    
"Merchant ID" replaced with "Merchant Name"

• Removed fields:
    
"Merchant Address"
    “Merchant City/State"

 

Order Information (previously known as "Receipt")
 

• Replaced fields:
 “Total” replaced with “Total Amount”
  “Date” replaced with “Transaction Date" & "Authorization Date"

• Moved to this section:
  "Order or Merchant Reference Number"
  “Transaction Type”

 
Customer Information (previously known as "Payment Information")
 
• Added fields:
  "Customer Id"
  "Company"
  "Phone Number"
  "Email Address"
  "Billing Information"
  "Shipping Information"
 
• Replaced fields:
  "Customer Name" replaced with "Name"
 
• Moved to this section:
  “Credit Card Type”
  “Credit Card Number” (Masked)
 
 
Return Codes (new section)

• Added fields:
  "Request ID"
  "Result Code"
  "CVN Result"
 
• Moved to this section:
  "AVS result"
  "Authorization code"

Mapping Guide for Email Receipts.pdf


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