Migration Details for the Cybersource Shopify Plugin

Shopify is enhancing its payment platforms and processing functionality. In response, Cybersource is developing a new connection to the updated Shopify platform and expects it to be available in early 2024. This article provides information to help you plan ahead for this change. The changes to your Shopify account will need to be made by your Shopify Administrator, but the process will be quick and easy.

Steps for the Migration

The migration process will involve a few steps: installing the new application, activating the new application, and deactivating the old application. Future communication will provide all necessary details. To continue offering existing and new customers the option to pay by card at checkout via the Cybersource gateway, you need to install the new Cybersource payments app and deactivate the old one on your Shopify dashboard.

Impact of the Migration

If you update in time, there will be no changes for you or your shoppers. However, you should take action as soon as possible. The legacy Cybersource payment gateway via Shopify will be decommissioned in the future. If you do not update by this date, your payment card option at checkout will disappear. Refunds will not be impacted by this change. You will still be able to process refunds after deactivating the old gateway integration.