As part of our commitment to accessibility and compliance, we are excited to introduce updates to the Decision Manager modules in the Business Center, aimed at enhancing usability and ensuring an inclusive experience for all users. 
 
The updates will enhance the Decision Manager modules to match the user experience of other modules in the Business Center that already align with the WCAG 2.1 standard. These enhancements are targeted to be available in May 2025*. 

While many changes are cosmetic, some will affect interaction design, altering how users interact with specific UI elements. 

Importantly, no existing functionality will be removed during this update. The focus is on compliance and enhancing user interaction without disrupting current capabilities.  

Main capabilities that exist in the legacy UI exist in the updated UI. ​

In a handful of instances, the way users perform a function has changed slightly.

The most significant changes are in Rule Configuration and Order Search.​

Pages without significant changes include Guides, Fraud Settings, List Addition, and List Management.

• Button Display and Alignment
• Column and Information Display
• Pick Lists for dates and settings
• Redesign of all screens

• Displaying of fields and screen size.
• Selections and drop downs.

• Redesign of screens.
• Utilize best practice design principles.
• Improved usability for all types of users.

• Users
• Roles
• Account Info
• Message Center
• IP Range Setting
• My IP Settings
• Authorized Applications
• Group Management

• New Table will use a new component - fresher look & feel.
• Key List columns are now consolidated with main values such as Key (clickable), searchable column filter, Status with Active, Active Expiring soon badges & MID.
• Meta Key column will be shown only if merchant uses Meta key - avoids confusion for non Meta users.

• Replacing old "pill" search with latest search component.
• Key type drop down will replace "Transaction Processing", "API Keys" categories with Key names such as SOAP, Simple Order, Rest Shared Secret, Rest Certificate etc. This will match the "Create Key" screen.
• Context search filter will be remove - It used to show "Live" & "Test" values - which is redundant as PROD & CAS have their own keys.

• Breadcrumb navigation to move back to key list page.
• New back button.
• Streamlined display in one card format.

• Subscription Scope combo box now contains all nested selection options from the previous Fields and Values nested selection option.
• Changed Table Action Bar buttons from icons to buttons with context.
  • Download is now a menu button with format options.
• Moved 'New Subscription' button from table action bar to the top right portion of the page.
• 'Add Subscription' slide-out panel is now moved to its own page.
• Moved 'Subscription Settings' slide-out panel to its own page.
  • Pre-Notification Messages has new behavior when customizing messages where the user will have to add fields using the left combo box and then clicking on the text box to add the value.
• Scheduled Payments card within the Subscription Details page now has the action column on the left instead of the far right.
• Moved 'Edit Subscription' slide-out panel to its own page.

• Active/Inactive tabs have been removed and replaced with Profile Status dropdown.
  • Select active or inactive & select search to toggle between.
• Activate/Deactivate profile function has been moved to a button.
• View/Edit & Copy Profile functionality moved to More column.
• Miscellaneous profile screen enhancements.

• Additional access from Business Center Home > Dashboard with a “Generate Key” button - provides easy access to Create Key screens.
• Top 5 Expiring keys are displayed in the Security Key section of the Home Dashboard. 
• Security key table labels are updated to clearly indicate the Expiration status. Additionally, Key Reference column  is now “clickable” and takes the user to Key Details page straight from the Dashboard.
• Keys can now be generated in 3 steps! We now have a  consolidated view of all the keys, with linked documentation and descriptions in one "Create Key" screen.
• Breadcrumb navigation has been added to navigate between create key screens. 
• Generated keys can be copied using "copy" icon that has been newly added.

Mobile Devices:

• Additional functionality to select all devices within the Managed Devices list table.
• New table component for displaying the Managed Devices list table.
• New in table operations for editing Devices within the Managed Devices list table.
• Edit operation encompasses both changing description, terminal ID, and status fields.
• New table header filters for filtering results within the Managed Devices list table
• New search template implemented for portfolio/reseller users to apply search filters based on Merchant ID.

Account Updater:

• New search template where user will have to provide search filter combo box selection and press search to perform the search operation.
• New operations within the search template for adding additional filters.
• For custom date range option this utilizes the new custom date range component.
• New table layout with header filters in place for users to filter the result set.

• General UI changes/updates and status indicators
• Right side panels for configuration/editing moved into the main interface.
• Configure button has been moved to the left
• Additional functionality under the more column for Visa Click to Pay
• Status Column to show availability & setup status

• Date Picker UI/Display standardized across all Reporting.
  • Presets require fewer clicks/interactions to get to.
• Create report, advance report features:
  • The drag and drop field reordering function of Create/Edit Report screen will be replaced with a method supporting specifying field order keyboard.
• On-demand report, export: The function of on demand reports will have a simplified interaction with fewer clicks or interactions needed.
• Available Reports: Ability to create a custom report will appear on screen regardless of which tab a user is viewing.

• Date Picker UI/Display standardized across all Reporting.
  • Presets require fewer clicks/interactions to get to.
• Create report, advance report features:
  • The drag and drop field reordering function of Create/Edit Report screen will be replaced with a method supporting specifying field order keyboard.
• On-demand report, export: The function of on demand reports will have a simplified interaction with fewer clicks or interactions needed.
• Available Reports: Ability to create a custom report will appear on screen regardless of which tab a user is viewing.

Completed:
04/05/2021

• Virtual Terminal
  • Print Receipt
  • Date Picker UI/Display
• Transaction Management
  • Search Result Display
  • Date Picker UI/Display
  • Filter Search
  • Button Displays

• Search toolbar has changed. Add Filter will open up the filter drop down in the new link. Order has also changed to first select date/range and then additional filters.
• Export icon is moved to the top right of the page (and not in the grid table)

• Search toolbar has changed. Add Filter will open up the filter drop down in the new link.
• In the grid table:
  • Logs icon is moved to the left most column.
  • Decision column is shown as a color coded badge. (for eg: Accept in green and Decline in orange, Error in red)
• Export icon is moved to the top right of the page (and not in the grid table)

• Search toolbar has changed. Add Filter will open up the filter drop down in the new link.
• Transaction Count and summary is shown as inline analytics.
• Credit and Debit amount split by currency is shown in a panel.
• Export icon is moved to the top right of the page (and not in the grid table).

• Search toolbar has changed. Add Filter will open up the filter dropdown in the new link.
• Interaction with Saved Searches
  • List of saved searches is available in a dropdown
  • Options to Save New, Rename, Overwrite, Delete, Set as Default is available under the 'Actions' button
  • Interactions open up a dialog box.
• Edit Columns: Drag and drop functionality will be available but there is also an 'Edit Columns' button which opens a page that opens a page where users can set the order manually
• Applications column in the grid table is shown as a badge (for eg: Success in green and Not run in orange, Failure in red)
• List of 'Applied filters' are shown in the bottom of the Search toolbar
• Export icon is moved to the top right of the page (and not in the grid table)

• Transaction Details page layout:
  • Is changed to a fixed grid system with rows and columns. In each row, the 1 column row, 2 column row , 3 column row or 4 column row layout.
  • Edit Layout will open up a grid system where the user can move the cards around using the icons. 
  • Users can Add/Remove Rows, Add/Remove Columns, Move section to left or right using buttons or click and drag.
  • Users can add cards by clicking on the Add Card button 
• View Substitute Receipt
  • Opens up in a panel.
  • Text box to enter comma separated email address to send to customer is available on the panel.
• Fields and values in sections are top and bottom aligned (instead of left and right aligned previously).
• 'Back to Search' button is replaced with a back arrow icon in the top left of the page below the title.

• Follow on action interaction can happen either in a dialog box.

• 'Back to Details' button is replaced with a back arrow icon in the top left of the page below the title.
• Matched cells will be marked with a inline 'Match' badge in the cell (instead of highlighting cells).
• Applications column in the grid table is shown as a badge (for eg: Success in green and Not run in Grey, Failure in red).
• Export icon is moved to the top right of the page (and not in the grid table).
• List of 'Applied filters' are shown in the bottom of the Search toolbar.

• Form is whole page (instead of half the page).
• Tool tip descriptions are on the page.
• When users make a change in one tab and switch over to another tab, the user will need to either save the changes or revert changes.
• Order of sections in 'Global Payment Settings' tab is changed.

• Stepper form update:
  • Stepper will not allow the user to progress to the next step if the current step has field validation errors.
  • The Payment Information step is moved from Step 2 to the final 'Review and Pay' step.
  • Removed right side preview panel.
• Virtual Terminal Batch Transaction Upload
  • Date pick drop down and list updated.
  • File Upload brought into the main page. Right side panel removed.

• Text and link format/font updated.
• Edit dashboard settings moved into the main interface and right side panel removed.

• Help link has moved into the "Support" dropdown. 
• Chat Link Moved - Chat can still be found on the Support Center: https://support.visaacceptance.com.

• Background change to white.
• Font/Icon format change.
• Will expand/collapse on click only.

• Updated messaging and button placements.