What can we help you with?


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01/24/2025 18:17 PM

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Answer

If Cybersource is your merchant acquirer (MA), you can avoid PCI non-compliance fees by providing proof of compliance. To demonstrate compliance, please forward your compliance documentation, as outlined below, to pcicompliance@cybersource.com for review.

 

For other merchant acquirers, please contact them directly to address PCI compliance inquiries.

Required Compliance Documentation

Provide the following:
  • A completed and signed Self-Assessment Questionnaire (SAQ) with attestation of compliance (AOC)
  • If applicable, proof of passing a network scan from an approved scanning vendor (ASV) in the form of any of the following documents:
    • Scan Report from your ASV
    • Certificate of Compliance from your ASV

If you do not have a proof of compliance, please refer to, How do I become PCI compliant?


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