Note: To obtain information regarding your credit card fees, please refer to the Support Article: "Which Reports are Available in the Business Center" if Cybersource or Visa Acceptance is your Merchant Service Provider. For all other providers, contact your Merchant Service Provider directly for assistance.

Answer

Merchant Acquiring Fees can be comprised of the following:

Monthly Service Fee (SRVICE FEE)

Assessed to your account for statement production, customer support, and other services

Authorization Fee (AUTH FEE)

This fee is applied whether the transaction was a success or failure

Batching Fee (BATCH FEE)

Covers batching of the day's transactions to the payment processor for processing

Discount Fee

Determined by the merchant and your Sales Representative on our side

Minimum Discount Fee (MIN. BILLING ADJ)

If your sales volume doesn’t generate the minimum amount of discount fees required, the difference may be assessed to your account. For example, if the minimum required discount amount was $75 a month, and this month you processed transactions resulting in $67.83 in discount fees, the additional fee would be the difference: $75 - $67.83 = $7.17.

If, on the other hand, your sales volume resulted in more than $75 worth of discount fees, then the minimum would have been satisfied and you would not be assessed an additional fee.

Chargeback Fee (CHGBK FEE)

Reversal of a credit card sale disputed by the cardholder or cardholder’s issuing bank

Any applicable fee that pertains to your merchant account will be outlined in the monthly merchant statement mailed to you. Read this sample merchant statement for an example.