If your Payment Processing Profile is not appearing as an available selection on your transaction form in NetSuite, please verify the following:
Please ensure the Payment Processing Profile and Transaction have the same values for the following:
- Currency
- Subsidiary
- Payment Method
- Payment Operation
Please ensure the Payment Processing Profile and Payment Method have the same values for the following:
- Support Line Level Data / Requires Line Level Data
If the above is configured correctly and you are still not seeing the desired Payment Processing Profile, please try the following:
- Navigate to Customization > Plug-ins > Manage Plug-ins
- Uncheck and Check the Cybersource for Netsuite Implementation checkbox
- Save the Manage Plug-in Implementations
If there are further issues with displaying this field, please contact NetSuite support for further assistance.