Managing Your Billing Information, Paying Invoices, and Obtaining Statements

For detailed guidance on how to manage your billing information, pay invoices, and obtain statements, please refer to the following article: How to manage billing information, invoices and view statements?

Queries Regarding Pricing, Contract, or Credit Requests

If you have any questions regarding your pricing, contract, or credit requests, please contact your Account Manager. If you are unsure of who your Account Manager is, you can email billing-cybs@visa.com for assistance.

Collections

For any collections-related queries, please email the collections department at cybersourcecollections@visa.com.

Payment Remittance

For payment remittance, please email the Remittance department at cybersourcepayments@visa.com.

Cybersource Merchant Acquiring Fees

For information on Cybersource Merchant Acquiring fees on your Global (GPN) statements, please refer to the article: How do I register for Businessview?

Reseller Accounts

If your account is through a reseller, please reach out to your reseller for information about your fees. For more information on what a reseller is or what a resold account is, please refer to the article: What is a Resold account?